Botanical Archive Nursery is not responsible for customs issues, misshandling, or plant damages due to delayed shipping and / or temperature. International shipping of this item is completely at the risk of the buyer. Once healthy plants are shipped, how they are handled, is out of our control. There will be no refunds or replacements given. These are risks assumed by the buyer. A phytosanitary certificate is necessary for export plants from Italy to the following destinations: -United Kingdom, Turkey, South America, USA, Canada, Australia, Japan, Singapore, Philippines, South Korea and Thailand. You can buy it in our the store store. 1 single certificate can cover several plants purchase that are sent together in same shipment. If you will not buy the certificate and the plants have to be expo.